Who We Are
Regardless of your business size, we can make sure that no stone is left unturned and no question is unasked when it comes to gathering quotes for your next contracts.
With over a combined 100 years of experience in the utilities industry, when it comes to advice your business will be getting the best.
As part of our service we are dedicated to looking after our clients, we always hear about the "one-trick pony" energy consultants who only get in touch when your contracts are due for renewal. We're different, with our line of dedicated account managers you know you're in safe hands and only a phone call away from a genuine expert who can you all the help you need.
Northern Utility Solutions are a business energy consultancy based in the North East of England. We aim to help clients save time and money on their utilities by using our unique blend of expert procurement, particular and acute account management alongside our modern energy monitoring tools.
Every business has different needs, and it is no different when it comes to energy and water accounts. Our expert team can put together a tailor-made package that suits your specific business requirements.
Client Success Stories: Hear What Our Clients Say
"I have dealt with Matt Walker for many years and have found him to be a great guy to sort out our Electric & Gas Suppliers, even when I have gone out to market myself to check that we were getting a good deal. He is always on the ball and will keep in touch as he has with the recent events in the market. I would always recommend Matt and Northern Utility Solutions as the go to team to get great deals."
Desmond - Director
"Our village community hall is a registered charity managed by a group of volunteers. We are reliant on guidance and advice from experts to help us through the minefield of getting the best deal for electricity suppliers going forward. We are extremely grateful to James from Northern Utility Solutions who made the experience of setting up a contract for the future electricity supply easy, he explained everything clearly and didn't hassle us to make any quick decisions. He was a pleasure to work with and I would highly recommend."
Christine - Secretary
"Our company has recently used Northern Utility Solutions to secure a new gas contract for the business, Adam Turner has helped us to secure a really good deal for the next 3 years. We also had problems with an old meter in the building which we were being charged a standing rate for and Adam took charge of this for us and has helped us to get this removed and the charges stopped. Adam was really helpful and informative along the way, nothing has been a problem for him to help us sort."
Emily - Office Manager
Code of Practice
At all times our staff will adhere to being honest and showing integrity to our clients, without you there is no us.
We are determined to proivde you with the highest level of customer care. If we are not able to help you with something ourselves we will endeavour to put you in touch wtih someone who can.
All of our contacts, whether you are an existing client or not, will be treated with respect. If you no longer wish to be contacted please ask our staff to remove you from our database and no longer contact you and they will happily obilge to do so.
We wholly commit to following all, but no limited to the below legislation:
OFGEM Supply Licence Condition 7a
OFGEM's Standards of Conduct
Data Protection Act 1998 and General Data Protection Regulations (GDPR)
AUDDIS (Automated Direct Debit Instruction Service)
Business Protection from Misleading Marketing Regulations
We are a registered member of the Energy Broker Alternative Dispute Resolution (ADR) Scheme
Northern Utility Solutions strongly abides by a high level of conduct, our staff are consistently trained and monitored to make sure these high standards are adhered to.